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My experience with Barnet-Delaney-Perkins Eye Center went from bad to worse. My appointment took two hours, fifteen minutes from start to finish. I can only surmise that my appointment took that long because several nurses were having their extended โ€œsocial timeโ€ while I was there. While I was in their office they lost my file. When I asked for my written prescription the nurse at billing informed me that I did not have that procedure performed. After they found my file and gave me my prescription billing could not figure out how much to charge me (really????). The nurse in billing originally charged me $45 dollars. After they found my file billing informed me that I owed an additional $45 dollars ($90.00 total). Three weeks later they sent me another bill for an additional $40 dollars (now $130.00 total) and that was with insurance. That was the โ€œbadโ€, now it gets worse!

The prescription Barnet Delaney Perkins Eye Center gave me was not accurate. With my new glasses I could not see street signs while driving nor could I read my computer screen. I went to an eyeglass store, used their in house doctor for a new prescription which only cost me $40 dollars and that was without insurance. Got new glasses with which I can see and compared the two prescriptions. Not even close!!!!

Reason of review: Pricing issue.

Location: Phoenix, Arizona

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