Latest review first
The people who work at the front desk need some ( a lot! of) customer service training. They do not present a friendly, professional attitude. They also take too long to do whatever they are working on. They walk away and do not seem to be actively working on any...Read more
Company wrote 0 private or public responses to the review from Nov 09.
I have always had good things to say about BDP, until now. The staff, doctors, and procedures previously done are, and have been great. My wife and I have been going to BDP for the past three years and we both have had nothing but positive things to say. I had cataract...Read more
Company wrote 0 private or public responses to the review from Aug 09.
Barnet Dulaney Perkins - Incompetent billing dept
You have a procedure and are given an amount you must pay up front. 60 days later you receive a bill showing insurance paid all but $20. So you are $20 past due and threatened with collection. OR you use care credit to make your payment and they either post the amount incorrectly or not at all. Again resulting in being past due. Just tiring.
Company wrote 0 public responses to the review from Apr 16.
I was scheduled to see Dr. Horseman at 9:20 on 3/20. I received two emails and two texts to remind me of the appointment. I arrived at 9:05 and signed in. About ten minutes later, I was called to the window. The young lady informed me that my Cigna insurance was no...Read more
Company wrote 0 public responses to the review from Mar 21.
But the second and third appointment was not so great. I kept telling them my vision is blurry and I can't see. They ran some tests and set up a follow up appointment. Then I started seeing floaters and they checked me and said everything is fine and its normal. They...Read more
Company wrote 0 public responses to the review from Jan 30.
PLEASE BE CAREFUL AS A PATIENT THEY WILL OVER CHARGE YOU AND WILL TAKE MONTHS TO GET YOUR MONEY BACK. ALSO DO NOT WORK HERE,MANAGEMENT IS HORRIBLE. EMPLOYEES ARE OVER WORKED AND UNDER PAID. THE H.R DEPARTMENT WILL NOT HELP THEIR EMPLOYEES WHAT SO EVER. THEY HAD TO HAVE...Read more
Company wrote 0 public responses to the review from Jan 04.
Barnet Dulaney Perkins - Care was good but no regard for the employees
Medical care is excellent, but the billing department is over worked and understaffed. And it is managed by 4 money hungry and number driven women. I know this because I worked there until the top cold hearted witch fired me today because I have had absences due to medical issues. One of which is my open heart surgery that was done in August! Don’t go here, they only care about money
Company wrote 0 private or public responses to the review from Jan 03.
Appt today at 3:30...called back at 3:45 and not complete until after 5pm. Did diabetes exam and vision exam. Wouldn't give me prescriptions unless i paid extra $45 since inly 1 insurance could be billed per day. Since medical insurance for diabetes exam then they...Read more
Company wrote 0 public responses to the review from Dec 01, 2017.
!st cataract procedure went beautifully. 2nd was a frightening experience made worse when the Dr (Perkins) told me to stop taking and let's get through the procedure. This was after I complained that I was nervous and uncomfortable feeling the nurse gouge the apparatus...Read more
Company wrote 0 public responses to the review from Apr 30, 2017.
Had to have surgery for a detached retina. Waited over 6 hours because they were backlogged. Had to stand because they packed other patients into a room so much so there were no chairs left. Came for a follow up and questioned why my eye was the way it was. Answer, was...Read more
Company wrote 0 public responses to the review from Feb 03, 2017.
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